This Privacy Policy outlines the type of information Trace Solutions may collect from data subjects who use Trace Solutions Fleet Management system or mobile application, the way their personal data is processed, the rights of data subjects and other relevant information.

By using the Trace Solutions Fleet Management system or mobile application, you agree, that your personal data would be collected and processed in order to provide and improve the services on our system or mobile application.

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Personal Data

Any information that directly, indirectly, or in connection with other information - relates to an identified or identifiable living individual.

 

Data Subject

Any person whose personal data is being collected, held or processed.

 

Cloud

The place in which any personal data is maintained, managed, backed up remotely and made available to users over a network.

 

Purposes of processing your Personal Data

We may collect, record and analyse your personal data in order to:

• operate, monitor, analyse and improve the services on the system or mobile application;

• provide the security and stability of the services on the system or mobile application;

• to respond to your emails, questions, comments, requests and complaints, and to provide customer service;

• to send you confirmations, updates, security alerts, additional information about our products and services and support and administrative messages, and otherwise facilitate your use of, and our administration and operation of, the service or mobile application.

• to notify you about important changes to the service and mobile application.

We may share your personal data to the third parties only, if it is necessary for the following purposes:

• when we use our service providers;

• due to a request from Law Enforcement or National authority.

 

Personal Data

We only collect and process personal data that you provide us upon registration regarding the use of the service or mobile application.

If you utilise our system or mobile application, we collect the following data, which is necessary in order to display the system correctly and guarantee required stability and security:

• IP-address;

• User statistics - date and time stamp, time difference to GMT, general location.

Furthermore, we may collect and process any personal data that you voluntarily submit in the system or mobile application, such as:

• your full name, address, zip code, city, region, country, phone number;

• your email address, in order to receive information, updates and newsletters;

Your personal data will be processed only for the above identified purposes. we shall perform only such actions of your personal data processing that, are necessary to achieve the aforementioned purpose.

 

Safety of your Personal Data

In order to secure your personal data, we apply the following safety measures: running firewall software, keeping our servers up to date with security patches, preventing access to the Personal Data from the outside and taking other necessary measures to keep the personal data secure. However, we cannot guarantee non-disclosure of personal information, due to factors beyond our control. Therefore, if the Personal Data is in the Cloud we are not be responsible for third parties as service providers. If you believe that your account has been hacked and any of your personal data has been disclosed, please contact us as soon as possible.

 

 

Keeping your Personal Data

We will not retain your Personal Data longer than is necessary to fulfil the purposes for which it was collected. At the end of the subscription period / termination, your Personal Data will be deleted.

 

Contact Information

If you have any questions about your personal data or the rights that you have, please feel free to contact us by email at: support@tracesolutions.live.

 

Changes of this Privacy Policy

We reserve the right to change this Privacy Policy at any time without prior notice. We will notify you via the email address you optionally provided during sign up. By continuing to access or use the system or mobile application after those changes become effective, you agree to be bound by the revised Privacy Policy.